Craft breweries have exciting opportunities to create new hybrid categories that combine wine and beer. This is especially good news …
Category: Restaurants & Bar
Thinking of franchising your restaurant or bar?
It amazes me every time I see the numbers. No one I know favors chain pizza, having their own particular …
Beer Costs and Menu Pricing
While it may seem counterintuitive at first, the highest-priced beers generally net the bars less profit compared with the lowest-priced …
Bob Brown’s Suggestive Selling
To be a professional, you must know every item on the menu and how it is prepared. There is no …
Bob Brown’s Launch Technique
When a guest asks “What’s good?” respond with a meal plan of complimentary items from each menu category. Use mouth-watering …
Bob Brown’s Story Telling Technique
Tell a vivid story about a menu item. Describe the history of a dish, its name, its ingredients or a …
Bob Brown’s “Permission Concept”
Bob Brown’s golden rule: avoid yes-no questions. One way to do this is to describe a variety of menu offerings. …
Bob Brown Advice: Avoid these 5 things to get the best tips
Every Manager in hospitality, and every server, should buy and read Bob Brown’s books. In an effort to entice you …
Bob Brown’s “Selling Benefits to Guests, Not Menu Items”
What is your guests’ need or desire for this particular visit? Asking the right questions to learn this key information …
Various changes in liquor law
Changes to required Information on Brand Labels of Alcoholic Beverage Products Sold in New York State Part One Effective March …