Pope Francis has taken over leadership of a powerful global organization. The Catholic Church has the advantage of a centuries …
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Grand Opening Splash or Not?
When you launch your new restaurant, should you have a quiet opening or a big grand opening splash? Both have …
Target Market for Craft Breweries
Beer commercials usually focus on sexy women, sports and partying. Of course, this in no accident. 75% of the total …
Bring Reality TV Experience to your Restaurant
Looking to bring some publicity and introduce some creative menu offerings? The popular Food Network show “Chopped” gives contestants a …
5 Steps to Outstanding Customer Experience and Building Customer Loyalty
Restaurants are about the dining experience. Customer service is a major factor in whether a patron will return again or …
Why Do Franchisees Need to Train Their Employees on Harassment?
Restaurant and bar owners need to train their employees on harassment, discrimination and retaliation. The younger generation that makes up …
Licensing Applications Affected By Revocation Proceedings
What happens if you have a pending revocation proceeding and you want to file something at the State Liquor Authority? …
Beware of Spies Bearing Wheelchairs
Do you have an architectural barrier that prevents a disabled person from using your premises? If so, then you have …
Customer Lists – Are They Trade Secrets?
Many confidentiality agreements will contain language about customer lists being confidential information. Others will contain broad language about everything under …
A Low-Cost Trademark Search Would Have Saved Tens of Thousands in Legal Fees
Longhorn Steakhouse successfully sued Longhorn Wings for trademark infringement. It is hard to understand how the case got so far. …