There are a number of warning signs of embezzlement. Some general indicators may include: 1. Missing Documents 2. …
Category: General Business
Adoptees
Advocates are trying to get a bill written that would give adoptees access to their original birth certificates. The bill …
Raise the Bar by Jon Taffer
Bar Rescue’s Jon Taffer lays out an incredibly powerful message to any entrepreneur, especially those in the service industry. He …
Bob Brown’s Successful Selling Techniques for Waiters and Waitresses
Ooh and Aah Technique Describe dishes with words that bring the flavors to life. Each description should sound like …
Bob Brown’s Rolodex Effect Sales Technique for Waitstaff
Rather than ask a question, make a statement. Describe cocktails and appetizers with mouth watering culinary detail that tantalizes their …
Bob Brown’s By the Way Technique
By the way, I’d like to attract your attention to…… (something on the menu) By the way, we also offer….. …
7 Ways to Deliver Platinum Level Customer Service
1. Customer service can be enhanced with simple phrases that replace the tired “is everything okay?” Try some of Bob …
Dress Code Not Optional
Wait staff that are dressed like a slob make customers unconsciously think or wonder …
Spotlight your chef to customers:
“Back in the kitchen we have Chef Louis from the Culinary School X to prepare …
How Waiters Can Communicate With Customers When There is a Language Barrier
Have a table of guests who don’t speak English? Bring samples of food to the table to facilitate communication. A …