“Back in the kitchen we have Chef Louis from the Culinary School X to prepare …
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How Waiters Can Communicate With Customers When There is a Language Barrier
Have a table of guests who don’t speak English? Bring samples of food to the table to facilitate communication. A …
Don’t Forget Your Manners: 3 Ways to Increase Your Tips
1. Don’t pass your arms (and underarms) across a customer’s face. When on the left, serve and clear with your …
Exempt Ingredients Determined to be Traditional Under TTB Ruling 2014-4
Fruits (whole fruits, fruit juices, fruit puree, or fruit concentrate) ·apples ·lemons ·oranges ·apricots ·blackberries ·peaches ·blueberries ·pumpkins ·cherries ·raspberries …
NYSLA Expands Suppliers’ Ability to Entertain Consumers: Part 2
Promotional Events Open to the General Public – No Invitation Required These events can now be advertised, identifying the time, …
NYSLA Expands Suppliers’ Ability to Entertain Consumers: Part 1
Supplier reps can now buy themselves a drink and a drink for individual patrons of a retailer. Supplier reps can …
What’s your story?
Millenials offer a great opportunity for craft beverage producers. They are adventurous, wanting to try new experiences, including bold ones …
5 ways you can train your staff to become true professionals
Training staff is key to success in any business and it reduces employee turnover while increasing morale and job satisfaction. …
Bob Brown
Bob Brown’s books are an investment worth making. He teaches that managers and servers that guests return time and time …
Bob Brown advises to avoid these 5 things to get the best tips
1. Disappearing after the food is served 2. Not refilling beverages throughout the meal 3. Leaving the table cluttered 4. …